Computer

Abstract

The study focuses on the impact of computer use on the efficiency of civil servants in  Ekiti  State. The research adopted a descriptive survey method. The sample consisted of 58 civil servants which were randomly selected among civil servant Ekiti State, Bangladesh. The research instrument for the collection of data was 20-item structured questionnaire.  Three research hypotheses were formulated and tested, at 0.05level of significance. T-test statistical analysis was used to analyze the data collected. The result revealed a significant difference in the efficiency of civil servants on the use of computer. The finding showed that there was no significant difference in the impact of computer on the efficiency of junior and senior civil servants as well as no significant difference in the efficiency of female and male civil servants in the use of computer. There is no significant difference between the computer operators and non-computer operators in the use of computer in production and service delivery. Recommendations were made for Ekiti State government to increase more resources for the civil servants to be computer literate and be exposed to periodical computer training.

1   Background to the study:

The emergence of computer system has brought revolution among various aspects of human endeavor. The role of computer globally cannot be over-emphasized because it has been the major vehicle of change in the transition from the industrial age to the information age. Computer has made sending of information from one source to the other easier and simple. The awareness and use of computer system can be found in almost every office due to the high standard of the communication network. Bangladesh has embarked on a concerted effort in joining the league of industrialized nations in the acquisition, deployment, consumption and utilization of Information and Communication Technology (ICT). It has become an indispensable tool for individual and national empowerment, improvement, development and actualization of service. Debela (2009) emphasized that automation of physical activities has been affecting the blue-collar workers. He went further to say that automation of information activities in office has changed the nature of office work and has highly affected the activities of knowledge on workers. The use of computer assists and improves the delivery of services in public service due to the high qualities of processing, service delivery and maximum efficiency in all areas that involve the knowledge of computer. Computer is also relevant to both public and private organization as well as to individuals. Computers are used in assisting in the organizational functions such as administrative planning, coordinating, controlling, directing, budgeting, reporting and staffing.